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Frequently Asked Questions

Got questions? We’ve got clear answers.

Webshark Health is your personal medical records manager with AI-powered insights. Simply upload photos of your lab reports, prescriptions, or medical documents, and our AI instantly explains everything in simple language. You can track health trends, manage family member records, and never lose important medical information again.

Absolutely! We use bank-level AES-256 encryption to protect all your health data. Our platform is HIPAA compliant and follows strict healthcare privacy standards. Only you control who can access your medical records, and we never share your data with third parties without your explicit consent.

Yes! You can create separate profiles for each family member and manage everyone’s health records from one account. This is perfect for tracking children’s vaccinations, elderly parents’ medical history, or your spouse’s health records. Each profile maintains complete privacy and security.

Our AI is trained on millions of medical documents and provides highly accurate explanations of your reports. However, the AI insights are meant to help you understand your health data better and should not replace professional medical advice. Always consult with your healthcare provider for medical decisions.

Our AI can analyze most common medical documents including blood test reports, urine tests, X-rays, MRI scans, ECG reports, prescriptions, vaccination certificates, and pathology reports. The app works with both English and Hindi documents and can process PDF files as well as photos taken with your phone.

Webshark Health offers a free tier with basic features including document storage and simple AI insights. Premium features like advanced health trend analysis, family member profiles, and detailed AI explanations are available with our affordable subscription plans FREE.